Running an HVAC Business

HVAC Business Software
Run the Calls, the Tune-Ups and the Money From One Place

A small heating and air company lives on three kinds of work: no-heat and no-cool service calls, maintenance agreement tune-ups twice a year, and the replacement jobs that come out of both. HVACBossPro keeps all of it in one place, from the first phone call to the paid invoice: clients and equipment, the Waiting List of tune-ups that came due, a dispatch board by van and day, a tech app on every phone, customer texts, and card-on-file billing.

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3 Plans
Start, Pro, Crew
$59
Plans Start Per Month
1 Place
Calls, Tune-Ups & Billing
14 Days
Free Trial, No Card
HVACBossPro showing an HVAC company's service calls, maintenance tune-ups and dispatch board with equipment details under each address

Affordable Doesn't Mean Cheap.
This Is Real Software for Running a Heating & Air Company.

Plans start at $59/month and every plan runs the whole business: clients, equipment, tune-ups, dispatch, the tech app, texting and billing. To see the full platform, start at HVACBossPro. This page is about the owner's side: starting out, pricing, seasons, hiring, growth and the weekly habits that keep a small HVAC company profitable.

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Equipment on Every Job

System type, brand, model, serial, tonnage, filter size and unit location, entered once and shown on every visit after.

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Tune-Ups Come Due on Their Own

Set 180 days for spring and fall or 365 for yearly. Due tune-ups land on the Waiting List map without anyone keeping a calendar.

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Dispatch by Van

One van on repair calls, one on tune-ups. Filter by van, auto-route from the shop and drag work between days.

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A Tech App on Every Phone

Calls in route order, equipment and access notes, photos, Start / Skip / Complete and payment at completion.

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Customers Kept in the Loop

Night-before, on-the-way and arrived texts, two-way texting with the office, and a customer app with a live route map.

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Billing That Gets Paid

Invoices with sales tax, card on file, auto-charge on completion, past-due follow-up and monthly statements for property managers.

Know What Came Due, What Got Done and What Got Paid Without Riding Along

Most HVAC owners start out as the best tech in the company and the only person who knows where everything is. HVACBossPro moves that knowledge out of your head and onto the client record, so a second tech, a part-time office helper or you on a Sunday night can see the whole business in a few screens.

  • Waiting List of every tune-up that came due, colored by status
  • Scheduled List and dispatch board by day and by van
  • Estimates waiting on approval, with follow-up emails
  • Invoices, card-on-file charges and past-due follow-up
  • Crew GPS on the office map and a time clock in the tech app
  • Office user roles and employees with their own PINs
Example Monday Check — Owner
Waiting List
Fall tune-ups due now and a few overdue past grace
Book
Estimates
Replacement quotes sent last week, follow-ups going out
Watch
Past Due
Invoices from completed calls not yet paid
Chase
Dispatch
Van 1 repairs, Van 2 tune-ups, routed from the shop
Set
Form Responses
New maintenance plan sign-ups with cards captured
Convert
Illustration of the screens an owner checks at the start of the week.

Set Up in an Evening, Not a Quarter

The big enterprise HVAC platforms are built for companies with a call center and a training department. A shop with one to five vans needs the calls, the tune-ups, the techs and the money in one place, set up by the owner in an evening and learned by the techs in a morning.

01

Bring In Your Customers

Add clients by hand or by CSV import. Imported addresses are placed on the map automatically, and each address can hold its own equipment.

02

Set Up Your Services

Diagnostic, tune-up, maintenance plan, capacitor, contactor, drain line, refrigerant per lb, blower motor, thermostat and whatever else you sell, at your prices.

03

Add Techs and Vans

Each employee gets a personal PIN and a van. Set a maintenance plan to 180 or 365 days and tune-ups come due on their own.

04

Run the Day

Dispatch from the board, techs work the calls from their phones, customers get their texts and the invoice is created at Complete.

Most Small HVAC Companies Run on Memory

The owner remembers which customers are on a maintenance plan, which attic has the bad ladder and which furnace is a 2012 unit with a 16x25x1 filter. That works with one van. It stops working the day a second tech starts or the owner takes a week off.

Ask an HVAC owner where the money goes missing and you will hear the same list: a diagnostic that never made it onto the invoice, a fall tune-up nobody called to book, a card that declined three weeks ago and nobody noticed, and a tech who drove to the supply house twice because nobody wrote down the filter size.

None of that is a skill problem. It is a records problem. When the equipment, the agreement and the billing live on the client record, the next step happens whether or not the owner remembers it.

HVACBossPro keeps the customer, the address, the equipment, the job and the invoice together, from the first estimate to the last payment.

Business Software Features for Heating & Air Companies

Every tool here exists to keep a small HVAC company booked, organized and paid, through the summer rush and the slow weeks in between.

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Clients & Addresses

One client with many addresses, tags like Maintenance Plan, Commercial and VIP, and your own custom fields.

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Equipment Records

System type, brand, model, serial, year installed, tonnage, filter size, unit location and access notes on each address.

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Maintenance Agreements

Minimum days between visits: 180 for spring and fall, 365 for yearly. Tune-ups come due on their own.

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Waiting List Map

Every due tune-up on a live map, colored not due yet, due now, or overdue past a 7-day grace.

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Dispatch Board

Jobs by day, filter by van, auto-route Closest First or Furthest First from the shop, drag work between days.

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Tech App

Company login and PIN, calls in route order, navigation, equipment details, photos, Start / Skip / Complete.

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Estimates

Built from your service list, approved online, and turned into the scheduled job. Follow-up emails go out on their own.

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Web Forms

Website request and sign-up forms flow into Form Responses. One click turns a sign-up into a client.

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Two-Way Texting

Text customers from the office, plus automated reminders and alerts by text and email.

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Customer App

Live route map, service requests, plan sign-ups, card updates, invoices, online payment, ratings and referrals.

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Card on File

Auto-charge on completion or on a schedule, online payment, and past-due follow-up.

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Monthly Statements

A property manager set to Monthly gets one statement covering every home or building, each line labeled with its address.

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Time Clock & GPS

Techs clock in on the phone and crew locations show on the office map.

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Office Roles

Office user roles plus employees with their own PINs and van assignments.

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Five Countries

Works in the US, Canada, Australia, New Zealand and the UK, billing customers in their own currency.

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Simple Plans

Start $59, Pro $89 and Crew $199 per month, with a 14-day free trial and no credit card.

From One Van to a Few Without Losing Track

The jump from one van to two is where most small HVAC companies feel the strain. Calls get double-booked, tune-ups slip and nobody is sure which tech has the serial number. With HVACBossPro the office splits the work by van: repair calls on one, maintenance agreement tune-ups on the other, each routed from the shop, each tech seeing the same order on the phone. For the full owner's playbook, read Running an HVAC Business: The Complete Guide for Owners With a Few Service Vans.

  • Repair calls and tune-ups on separate vans
  • Route order by hand or auto-route from the shop
  • Drag a tune-up to another day when a no-heat call comes in
  • Equipment details on every card for every tech
  • Skips arrive at the office with the tech's note
  • Crew GPS shows which van is closest
Example Dispatch Board — Tuesday
Van 1
Repair calls · no-cool, capacitor, drain line, diagnostics
Van 2
Maintenance agreement tune-ups · routed Closest First
Van 3
Property manager rentals · one monthly statement
Owner
Two replacement estimates and a commercial walk-through
Every van, every call, in order.
The same order on the board and on the phone.

Customers Who Hear From You Stay With You

A maintenance agreement customer who gets a reminder the night before, a text when the tech is on the way and an invoice they can pay from their phone is a customer who renews. The customer app shows their place on today's route, lets them request service, sign up for a plan, update their card, pay invoices, rate the visit and refer a neighbor. Replies come back to the office through two-way texting.

  • Night-before, when-they're-next and tech-arrived alerts, chosen by the customer
  • Live route map with their place in line
  • Maintenance plan sign-up with the card captured
  • Invoices, online payment and card updates
  • Ratings and referrals from the same app
Example Client Record
Tags
Maintenance Plan, VIP
Agreement
Spring + fall tune-up (180 days)
Equipment
Heat Pump · 3 ton · filter 20x25x1
Billing
Card on file, charge at Complete
Alerts
Night-before and arrived texts on

Simple Plans. The Whole Business on Every One.

Pick the plan that fits the size of your company. Every plan starts with a 14-day free trial and no credit card.

Compare plans on the pricing page.

HVAC Business Software — Common Questions

Is HVACBossPro built for a one- or two-van HVAC company?

Yes. It is built for owners running a few service vans: residential service calls and repairs, maintenance agreement tune-ups, and property managers or commercial buildings with many units. You can start as an owner-operator and add techs and vans as you grow.

How do maintenance agreements work?

Each agreement has a minimum number of days between visits, such as 180 for a spring and fall tune-up or 365 for a yearly visit. When a tune-up comes due it shows on the Waiting List map, colored not due yet, due now or overdue past a 7-day grace, so agreement visits come due without anyone keeping a calendar.

Can I bring my customers over from spreadsheets or another system?

Yes. Clients can be brought in by CSV import, and imported addresses are placed on the map automatically. Equipment details can be added to each address as techs visit.

How do I get paid?

Invoices are created when a tech taps Complete, with line items and sales tax. You can charge the card on file at completion or on a schedule, customers can pay online in the customer app, and past-due invoices get follow-up. Property managers can be set to one monthly statement.

Do my techs need special phones?

No. The tech app runs in the browser on iPhone and Android and can be installed to the home screen. Techs sign in with your company login and their own PIN.

How much does it cost?

Start is $59/month, Pro is $89/month, and Crew is $199/month. Each plan includes a monthly text allowance of 500, 1,000 or 2,000 segments sent and received. Every plan starts with a 14-day free trial and no credit card.

The owner's side is one piece of how HVACBossPro runs a heating and air company. For dispatch, the tech app, estimates, maintenance agreements and billing, see the full HVACBossPro platform overview.

Running an HVAC Business Guides

Practical reading on starting out, getting off paper, choosing software, pricing, the work mix, seasons, adding vans, hiring and training techs, customer communication, marketing, reviews, profit leaks, office help and growing the company.

  1. Running an HVAC Business: The Complete Guide for Owners With a Few Service Vans
  2. Starting Your Own HVAC Business After Years of Working for Someone Else
  3. Getting an HVAC Business Off Paper From Day One
  4. What HVAC Business Software Costs and What You Should Get for the Money
  5. Choosing HVAC Business Software: A Checklist for Small Heating and Air Companies
  6. Switching HVAC Business Software Without Losing Customers or Tune-Ups
  7. Pricing an HVAC Business for Profit: Diagnostics, Repairs and Maintenance Plans
  8. Service, Replacement and Maintenance: Finding the Right Work Mix for Your HVAC Business
  9. HVAC Business Seasonality: Planning the Year Around the Summer and Winter Rush
  10. Surviving the Shoulder Seasons: Keeping an HVAC Business Busy in Spring and Fall
  11. Adding a Second Van to Your HVAC Business: When It Makes Sense and How to Do It
  12. Hiring Techs for a Small HVAC Business: What to Look For and What to Ask
  13. Training New Techs in a Small HVAC Business Without Slowing Down the Schedule
  14. Standard Procedures for an HVAC Business: Writing Down How Every Call Runs
  15. Customer Communication for an HVAC Business: Reminders, On-the-Way Texts and Real Replies
  16. Local Marketing for a Small HVAC Business: Getting Found by the People Near Your Shop
  17. Reviews and Referrals: Growing an HVAC Business by Word of Mouth
  18. The Customer App as a Retention Tool for an HVAC Business
  19. The Weekly Numbers Every HVAC Business Owner Should Look At
  20. Profit Leaks in an HVAC Business: Where the Money Slips Out
  21. Unbilled Diagnostics: The Quiet Profit Leak in an HVAC Business
  22. Missed Tune-Ups: Keeping Maintenance Agreement Visits From Slipping in Your HVAC Business
  23. Declined Cards and Past-Due Invoices: Collecting What Your HVAC Business Already Earned
  24. Office Help for an HVAC Business: Who Does What and When to Hire
  25. From Owner-Operator to Manager: Getting Out of the Van in Your HVAC Business
  26. Adding Property Manager and Landlord Accounts to a Residential HVAC Business
  27. A Simple Growth Plan for a Small HVAC Business
  28. Mistakes HVAC Business Owners Make When They Start Growing
  29. The HVAC Business Owner's Weekly Routine
  30. Building an HVAC Business That Runs Without You on Every Call

Stop Running the Company
From Memory.

Clients and equipment, tune-ups that come due on their own, dispatch by van, a tech app, customer texts and card-on-file billing in one place. Try HVACBossPro free for 14 days.

Start Your 14-Day Free TrialTry the Live Demo
No credit card required  ·  14-day free trial  ·  from $59/mo after